Processing and Shipping Times
We proudly ship worldwide from Maryland, United States.
Pre-Order Notice
We are currently operating via PRE-ORDER only.
Pre-orders will be shipped between July 21 – August 15, 2025.
Estimated Delivery Times
Please note: Weekends and holidays are not included in processing or shipping times.
-
United States: 6–10 business days
-
3–5 business days processing
-
3–5 business days shipping
-
-
Canada: 6–12 business days
-
3–5 business days processing
-
3–7 business days shipping
-
-
International: 7–15 business days
-
3–5 business days processing
-
4–10 business days shipping
-
Carrier
All U.S. and international orders are shipped via DHL.
During sales or peak holiday periods, please allow up to 15 business days for processing.
Shipping Addresses
Please ensure your shipping address is complete and accurate when placing your order. We may not be able to accommodate address changes once an order has been submitted.
👉 Don’t forget to include and double-check apartment or unit numbers, if applicable.
Shipping Rates
Shipping rates are calculated at checkout.
-
Free shipping on orders over $300 USD (U.S. & Canada only)
-
Signature confirmation is available upon request
Customs, Duties & Taxes
International shipments may be subject to customs duties and taxes, which are determined by the destination country’s government. These charges are the responsibility of the customer and are not included in your shipping fees.
-
Shipping fees paid at checkout do not include duties or taxes
-
Duties and taxes are paid directly to your local government upon delivery
-
Shipping fees are non-refundable, and customers are responsible for return shipping costs
-
OBA Designs by NJE does not provide return shipping labels
A handling fee will apply to orders that are refused or returned due to incorrect or incomplete addresses.
Item Not Delivered?
If you haven’t received your package within the estimated delivery window, please allow an additional 2–3 business days for potential delays.
If your order still has not arrived and you’ve already contacted the shipping carrier, feel free to reach out to us directly at:
📧 info@obadesignsbynje.com
📞 You may also contact your shipping provider:
-
DHL: 1-855-345-7447
-
USPS: 1-800-275-8777 (ASK-USPS)